After more than 20 years, ItalPresseGauss, a Norican technology, and Schwabenhydraulik GmbH have decided to end their partnership by the end of 2019. Since 2017, ItalPresseGauss has been part of Norican Group which is home to four leading technology brands: DISA, ItalPresseGauss, StrikoWestofen, Wheelabrator with digitization solutions supported by Norican Digital. Together, the Group offers customers around the world a broad spectrum of solutions, spanning end-to-end grey iron foundry equipment, integrated light alloy casting solutions, high-end furnace technology for light metal, as well as surface preparation and finishing technologies. Every Norican technology brand is committed to providing the best support services to its customers regardless of their location. To better fulfil this commitment to customers in Germany, Austria, Switzerland (DACH region), ItalPresseGauss will now service the DACH region with its own German-based service team and a dedicated parts warehouse in Southern Germany.
“From my time as President at DISA I learned that it is crucial to be very close to the customer to guarantee their satisfaction and mutual success. Hence, we are now following our group’s best practice: We will integrate the service for ItalPresseGauss customers into our proven Norican Group structure which focuses on using local internal experts to serve our customers to ensure highest up-time of their Norican technology”, said Peter Holm Larsen, President of the Global Product Group Parts Formation to which ItalPresseGauss belongs.
“In our 20-year relationship with ItalPresseGauss, we have put into practice many die casting technology systems. We greatly value ItalPresseGauss employees - we have come to know them as reliable partners and wish them good business in the future. As a specialist supplier of die casting services, we will continue to offer our existing customers streamlined and optimized access.”, states Mr. Stefan Pinkert, Managing Director of Schwabenhydraulik.
“Over the last decade I have always enjoyed working with Schwabenhydraulik and I wish them all the best for the future. Looking at the current developments in the market, particularly in the light of Industry 4.0, I believe it becomes ever more important that our technical experts are working closely and directly with our customers. So, I am very happy that with the strong support of the Norican Group we now can serve the DACH market with our own service team and experts,” states Marco Giegold, who is heading the sales activities for ItalPresseGauss in the DACH region.
In case you have any questions, please contact the dedicated service contacts listed below.
The new contact information for customers in Germany, Austria and Switzerland are:
Spare Parts Team
High Pressure Die Casting: Service@italpresse.it
Gravity Die Casting: service@gaussautomazione.it
Tel: + 39 0309749360
Service Team
High Pressure Die Casting: Tech.service@italpresse.it
Tel.: + 39 0309749340
Gravity Die Casting: tech.service@gaussautomazione.it
Tel.: +39 0309749426
With a strong global network of trained service technicians and strategically located spare parts warehouses, we can service and optimise die casting machines to ensure stable manufacturing and maximum machine uptime.